Services · Spoken Language
Connecting people across languages. Real-time spoken language interpreting in 200+ languages.
Who is it for
Spoken language interpreting helps Limited English Proficient (LEP) and multilingual speaking individuals access appointments, proceedings, services, and events in the language they’re most comfortable using.
It equally serves the organizations on the other side of the conversation: hospitals, courts, schools, agencies, and businesses by helping them communicate clearly and effectively with the people they serve.
How it works
Spoken language interpreting makes communication possible when people do not share the same language. An interpreter conveys what is said from one language to another as the conversation happens. This allows everyone to communicate and participate in the same conversation. They preserve the meaning, tone, and intent of the messages while interpreting back and forth between both languages.
ICS coordinates qualified interpreters with certifications from organizations including the UN, EU, ATA, CCHI, NBCMI, and courts. We match interpreters to the language, setting, and subject matter of your meeting, so the right terminology is in place from the start.
How we deliver
Three modes, matched to the size of the room and the pace of the conversation.
Perfect for conversational communication when the details matter. Interpretation happens in intervals, with the speaker and interpreter alternating every two to five minutes. This pattern continues throughout the session.
Interpretation happens concurrently with the speech, with no pauses. Ideal for large conferences, seminars, and multilingual gatherings where a presenter is addressing an audience.
Video or phone-based consecutive interpreting, so you can reach qualified interpreters nationwide without travel time or travel cost.
Client Stories
4.8 · Based on 240 Reviews
Carrie Heitman
"I can not recommend ICS highly enough. Hook & Eye Theater had a wonderful experience working with Shelby and the team at ICS from beginning to end. What an incredible organization serving the theatrical community and beyond."
Frank Starling
"Accessibility is an essential part of inclusion, and Inclusive Communication Services delivered it with excellence at Cannes Lions International Festival of Creativity. Their ASL interpreting, CART captioning, and service coordination teams supported our conference stages, networking spaces, and last-minute changes with calm professionalism and deep care."
Christina Dixon
"I had the pleasure of seeing the ICS American Sign Language interpreting team at a conference in San Francisco. Their professionalism and expertise puts them in a league of their own. Shelby and her team set the standard for professionalism, coordination, and accessibility."
Laura Mosteller
"Our company has been using ICS for years at our annual conference. Their kind and clear communication leading up to the event and their prompt arrival each day makes the choice a no-brainer."
Patrick McMullen
"Inclusive Communication Services did an amazing job at Cannes Lions Festival. They treated us with kindness and made sure we had full access to interpreters the whole time. It honestly felt like everything was normal."
Emily Johnson — AADMD
"We have loved working with ICS and appreciate their flexible approach to working with our budget. The services have been game changing for what we are able to provide."
Spoken Language Catalog
Our interpreting services are available across a wide range of languages and subject-matter expertise, including:
Don't see your language?
INDUSTRIES & SERVICES
From theater stages to the doctor’s office, we tailor our services to fit your space, your audience, and your communication needs.
We provide specialized support for live events, digital media, and document accessibility.
What to expect
We're committed to creating accessible communities while ensuring ADA compliance. When you partner with ICS, here is what you can expect.
Complete the Request Services form. This simple process takes only a few minutes.
Your dedicated Accessibility Coordinator will promptly follow up and provide support every step of the way.
We gather all the details to understand your accessibility needs while offering fast turnarounds with transparent pricing to fit various budgets.
ICS matches you with qualified interpreters, translators, and captioners who understand the subject matter and communication requirements.
Our promise
Our partners often utilize multiple accommodation services. ICS is a one-stop shop for all your accessibility needs.
Each provider undergoes a rigorous screening process before joining the Inclusive Team.
Our service request form takes only a few minutes. Established clients also have access to our scheduling portal, Eclipse.
We offer customizable rate structures to accommodate a variety of budgets without compromising quality.
ICS can accommodate in-person service requests in as little as 2 hours' notice and virtual requests in as little as 15 minutes' notice. Last-minute and urgent requests incur additional fees.
We adhere to HIPAA best practices with the minimal disclosure standard. Your personal information is safe and secure with us.
Urgent request? In-person services in as little as 2 hours, virtual in as little as 15 minutes.Request now →
Resources
Interested in learning more about language access? Explore examples of our work in action, browse informative guides, or view a calendar with upcoming accessible events.
See how organizations like yours have created inclusive experiences with ICS.
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Browse articles, guides, and best practices for accessibility and inclusive communication.
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Discover upcoming conferences, performances, and community events with accessibility built in.
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