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Inclusive Communication Services

Industries · Performances & Productions

Performance, Production, & Entertainment Accessibility Services

Your partner for inclusive performances and productions — theater, concerts, comedy shows, and everything in between.

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500+
Organizations served
300+
Spoken languages
40+
Sign languages
24/7
Coordinator access

Accessibility matters

A Diverse Audience Deserves Inclusive Access

An interpreter signing on a platform beside the stage of a packed arena concert, hands raised throughout the crowd

Performances, concerts, theater productions, and entertainment events draw diverse audiences, including Deaf, DeafBlind, hard-of-hearing, and non-English speaking individuals.

Accessibility accommodations are essential for in-person attendees and those participating remotely via television, phone, or computer screen.

A dedicated team of accessibility experts promotes an environment where every attendee feels like an integral part of the event.

Inclusive Communication Services ensures that Deaf, DeafBlind, hard-of-hearing, and non-English speaking attendees can fully enjoy and participate in various performance settings, including plays, musicals, concerts, comedy shows, dance performances, magic shows, opera performances, film screenings, and fashion shows.

Photo Credit: Isha Patel(opens in a new tab)

Accessibility for all

Elevating Your Performances and Productions

At Inclusive Communication Services, we believe an inclusive event considers every attendee's needs. That's why we offer a holistic suite of entertainment accessibility solutions to cater to diverse audiences.

Where we work

Your Partner in Inclusive Performances and Productions

In an interconnected world, performances and productions attract individuals from various backgrounds, languages and abilities. We don't just accommodate; we elevate accessibility and provide equal-access to entertainment experiences for Deaf, Deaf-Blind, hard-of-hearing and non-English speaking attendees.

  • Integrate sign language interpreters, live captioning, and spoken language services to enhance the reach and impact of performances and productions.

The inclusive experience

Your Dedicated Entertainment Accessibility Coordinator

Creating an inclusive event goes beyond just meeting standard requirements—it's about providing exceptional experiences tailored to your unique audience.

At the core of our “inclusive experience” is a dedicated accessibility coordinator available around the clock to address your event planning needs, including schedule changes or other issues that may come up during your event.

Consider your coordinator an extension of your event planning team, offering professional advice and equal-access solutions to ensure a truly inclusive experience. Your coordinator is on hand to join planning meetings and calls leading up to and during the event.

Inclusive Communication Services ensures accessibility, elevating your performance or production to new heights and creating an inclusive and unforgettable experience for all.

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Why event planners choose ICS

The Gold Standard in Performance Accessibility Services

Successful event accessibility depends on the right partnership. Collaborate with an organization that is rooted in the community with a proven track record of providing reliable, high-quality accessibility services.

Discover why event planners consistently choose Inclusive Communication Services for their accessibility needs.

Guaranteed Fluency & Expertise

Effective communication is our strength. Our skilled interpreters, translators, and captioners have extensive training, experience, and proficiency across varied arts and entertainment sectors, including dance, theater, music, poetry, and more, ensuring high-quality accessibility services tailored to the specific needs of your audience.

Professionalism

Our team is prepared for the challenges of real-time services for live performances. Whether it's interpreting or captioning, ICS professionals delve deep into performance details, artist backgrounds, setlists, and scripts to ensure clear and effective accessibility solutions.

Responsiveness & Agility

Flexibility is our forte. Your ICS team ensures professional, high-quality accessibility support that meets your evolving needs and elevates the entertainment experience so you can focus on managing the details backstage.

Collaborative Approach

Teamwork makes the dream work at ICS. Our coordinators integrate seamlessly with your planning team, working behind the scenes to manage provider arrivals, placements, preparation materials, and more. With our inclusive experience, your dedicated coordinator remains on standby to handle any changes or challenges.

Celebrating the inclusive experience

Featured Clients

  • Tony Awards
  • ART/New York — Alliance of Resident Theatres
  • Yale Repertory Theatre
  • Kinky Boots: The Musical
  • Machine Gun Kelly
  • Dave Matthews Band
  • Newsboys
  • John Mulaney
  • Dana Daniels — The Funny Side of Magic
  • Derek Hughes — Stand Up Magician
  • Piper Youth Theatre — Building Communities
  • Drag Story Hour
  • PhilNY
  • Focus Features, a Comcast company
  • ReelAbilities Film Festival
  • SoHo International Film Festival
  • Tribeca
  • New York Fashion Week: The Shows
  • Nike

Compliance & commitment

Committing to the communication needs of your diverse audiences and attendees not only showcases your dedication to inclusivity but also complies with the Americans with Disabilities Act (ADA). With Inclusive Communication Services, you're not just ensuring accessibility; you're emphasizing your organization's commitment to diversity, equity, and inclusion.

Best practices

Tips for an Exceptionally Inclusive Performance or Production

Here are our top tips for an accessible and inclusive entertainment event:

  1. 1

    Set Performance Date(s)

    Identify the performance date(s) requiring accessibility services, either in response to a request from a Deaf or hard-of-hearing attendee or as a proactive inclusive measure.

  2. 2

    Book Services Early

    Contact an accessibility coordinator 2-4 weeks before your event. Early bookings ensure qualified professionals and sufficient preparation time.

  3. 3

    Supply Key Materials

    Share scripts, rehearsal schedules, character names, setlists, and other pertinent performance details with your coordinator. These resources empower interpreters to deliver precise interpretations.

  4. 4

    Confirm Logistics

    Review event duration, venue layout, and any open rehearsals with your coordinator. Ensure interpreters rotate every 15-30 minutes for entertainment clarity and to reduce fatigue. Your coordinator can help you plan rotations during natural breaks and transitions in the performance.

  5. 5

    Designate an On-Site Contact

    Appoint an on-site contact person, often a Stage Manager or Production Manager, as a liaison between your production team and your designated accessibility coordinator to facilitate technical setups and checks, manage lighting requirements, and communicate accessibility needs.

  6. 6

    Engage with Accessibility Coordinator

    Your ICS coordinator will reach out in advance of your event to discuss optimal interpreter or captioning placement, lighting adjustments, and equipment needs.

  7. 7

    Team Arrival and Clearance

    The accessibility team will arrive 15-30 minutes before the performance. Be sure they have the necessary parking and security clearances for hassle-free entry and setup.

  8. 8

    Clear Communication

    Ask performers to speak clearly and at a steady pace. Notify the coordinator of any foreign languages, indistinguishable or hard-to-understand audio, or fast-paced music or dialogue.

  9. 9

    Media Captions

    For video content, captions should be ready and enabled. For any video media without captions, reach out to your accessibility coordinator to request them.

  10. 10

    Overcome Accessibility Stage Fright

    Reach out to your designated accessibility coordinator with any questions or concerns. Your coordinator is available before and during your event to provide accessibility guidance and ensure a successful and inclusive performance.

Following these guidelines will help to create an inclusive entertainment experience for all attendees.

Get started

Elevate accessibility for your performance or production

Inclusive Communication Services makes inclusivity effortless, transforming your performance, production, and entertainment events into experiences where every note, line, and scene resonates with your entire audience. Tell us about your event and your timeline — a dedicated Accessibility Coordinator follows up within 24 hours.

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Prefer to talk? Call (347) 927-5770
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