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Inclusive Communication Services

Industries · Government

Government Accessibility Services

Your partner for inclusive government services — community meetings, press conferences, town halls, and everything in between.

An interpreter signs beside a speaker at an outdoor Department of the Navy podium event, with a military band seated behind them.
500+
Organizations served
300+
Spoken languages
40+
Sign languages
24/7
Coordinator access

Accessibility matters

A Diverse Audience Deserves Inclusive Access

An interpreter signing beside an official who is speaking at a podium in a wood-panelled government room

The government and public sector involves a diverse group of constituents, residents, and employees, including Deaf, DeafBlind, hard-of-hearing, and non-English speaking individuals.

Accessibility accommodations are essential to ensure that government activities are equally accessible and inclusive for everyone.

Only a qualified team of accessibility professionals can help navigate diverse government environments and the intricacies of the public sector.

Inclusive Communication Services ensures that Deaf, DeafBlind, hard-of-hearing, and non-English speaking constituents can fully engage in government meetings, international diplomatic discussions, and other civic events.

Accessibility for all

Proactive Solutions in the Government and Public Sector

At Inclusive Communication Services, we believe that government entities and public sector organizations thrive when communication is barrier-free. That's why we offer a comprehensive suite of accessibility services to cater to diverse audiences.

Where we work

Your Partner for Inclusive Government Environments

In today's globalized government landscape, organizations interact with individuals from varied backgrounds, cultures, and abilities. We don't just accommodate; we elevate accessibility, providing equal access to services, experiences, and information.

  • Enhance participation in community settings with accessibility services, including spoken language interpreting, sign language interpreting, multilingual document translations, and real-time live captioning.

The inclusive experience

Your Dedicated Government Accessibility Coordinator

Creating an inclusive government environment goes beyond meeting standard requirements—it's about providing exceptional experiences tailored to your unique audience.

At the core of our “inclusive experience” is a dedicated accessibility coordinator available around the clock, ensuring seamless delivery of our services and addressing your organization's specific accessibility needs.

From providing accessibility services for community meetings and public events to facilitating training sessions for government employees, your coordinator is committed to providing expert guidance and equal-access solutions.

Choosing Inclusive Communication Services isn't just about ensuring accessibility; it's about creating an environment where every individual's contribution is acknowledged and celebrated.

A smiling man in a navy suit jacket at a desk, with a corkboard of sticky notes behind him; one hand is closed with the thumb pointing up, resting on the open palm of his other hand.

Why government entities choose ICS

The Gold Standard in Government Accessibility Services

When it comes to accessibility for events and activities in the government and public sector, the right partner can make all the difference. That's why it's important to choose a community-based organization with a proven track record of providing high-quality, reliable, and reputable services.

Discover why leading government entities choose Inclusive Communication Services for their accessibility needs.

Guaranteed Fluency & Expertise

Effective communication is our strength. Our skilled interpreters, translators, and captioners are trained, well-versed, and experienced across varied government and civic matters, ensuring accessibility services tailored to the unique communication needs of your government teams, constituents, and partners.

Professionalism

Our team is primed for the demands of real-time, simultaneous services. ICS professionals understand the complexities of government hierarchies and civic roles, facilitating clear interactions between officials, residents, community leaders, and partners in real time.

Responsiveness & Agility

Flexibility is our forte. As you focus on serving your community and addressing public issues, our team is ready to adapt to your evolving needs and ensure seamless communication and accessibility accommodations across all levels of your organization.

Collaborative Approach

Teamwork makes the dream work at ICS. Our coordinators integrate seamlessly with your government teams, offering consultations and managing all of your accessibility needs. With our inclusive experience, your dedicated coordinator stays on standby to handle any changes or challenges.

Trusted by government agencies

Trusted by Government Agencies for Quality Accessibility Solutions

  • World Health Organization
  • Westchestergov.com
  • U.S. Department of Veterans Affairs
  • United States District Court, District of Columbia
  • National Weather Service
  • New York City Housing Authority
  • Drug Enforcement Administration
  • IRS
  • Colorado Springs — Olympic City USA
  • United Nations
  • Pennsylvania Department of Labor and Industry
  • New York State Education Department

Compliance & commitment

Committing to the diverse communication needs of your constituents, residents, and government affiliates not only showcases your dedication to inclusivity, but also complies with the Americans with Disabilities Act (ADA). With Inclusive Communication Services, you're not just ensuring accessibility; you're emphasizing your commitment to diversity, equity, and inclusion.

Best practices

Tips for Exceptional Government Accessibility

Consider these tips to ensure accessible, inclusive government meetings and public events:

  1. 1

    Early Scheduling

    Contact your accessibility coordinator well in advance of your scheduled meeting, forum, or event to secure the most qualified interpreters and translators.

  2. 2

    Arrivals & Clearances

    Accessibility teams will arrive 10-30 minutes prior to the scheduled start time. Ensure that parking and other necessary clearances are secured for hassle-free entry to your venue.

  3. 3

    Provide Materials

    Share presentations, speeches, slideshows, or videos with your accessibility coordinator well in advance of your event to ensure interpreters are well-prepared and familiar with your content.

  4. 4

    Enhance Visibility

    Position interpreters close to primary speakers and ensure visibility of all participants. Avoid backlighting with windows or lamps for sign language interpreters. Utilize integrated video captions for any videos that are part of your presentation. If captions are unavailable, inform interpreters in advance and maintain their visibility in any dim lighting.

  5. 5

    Frame Interpreters

    Keep sign language interpreters in-frame during live streaming or recording of public addresses and press conferences to ensure that Deaf and hard-of-hearing viewers can fully access interpreted content and visualize expressions and signing.

  6. 6

    Clear Communication

    Encourage participants to speak clearly and one at a time. For questions and comments made out of sight of the Deaf, hard-of-hearing, or non-English speaking participant, be sure to repeat the statement and identify the speaker if possible. Allow pauses between speakers to allow for note taking, referencing materials, or shifting attention.

  7. 7

    Direct Engagement

    Engage directly with Deaf, hard-of-hearing, or non-English speaking participants, looking at them rather than the interpreter or captioner during interactions.

Following these guidelines will help to create an inclusive experience for all constituents, politicians, and stakeholders.

Get started

Elevate accessibility for your government organization

Inclusive Communication Services makes inclusivity effortless, ensuring that every government interaction, public event, and civic initiative is accessible to all. Tell us about your event and your timeline — a dedicated Accessibility Coordinator follows up within 24 hours.

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Prefer to talk? Call (347) 927-5770
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