Services · Captioning
Make your videos and podcasts accessible to more people with multilingual subtitles, captions, and transcripts.
Who is it for
Captions give Deaf and hard-of-hearing viewers access to your video and podcast content. Subtitles open that same content to audiences who speak another language.
Both help reach the large number of viewers who watch videos with the sound off, while also providing an important foundation for organizations working to meet accessibility requirements across their media libraries.
How it works
Captions turn the audio of your video into on-screen text, including speaker changes and relevant sounds, for viewers who are Deaf or hard-of-hearing. But captions benefit everyone. Research shows they can improve comprehension, recall, and engagement, making your content easier for more people to follow and understand. Subtitles translate dialogue into another language for viewers who do not speak the source language.
ICS produces both captions and subtitles, along with written transcripts, so your video and podcast content is accessible to everyone.
How we deliver
Choose the caption style your platform needs, in the languages your audience speaks.
Closed captions for the Deaf and hard-of-hearing, delivered as a separate file your player can toggle on and off, so viewers control their own experience.
Open captions are burned into the video itself for broader accessibility, which guarantees they appear on platforms and screens that strip caption files or do not support them.
Multilingual subtitles translate your dialogue for international audiences, and professional transcription gives you a searchable written record of the whole program.
Client Stories
4.8 · Based on 240 Reviews
Carrie Heitman
"I can not recommend ICS highly enough. Hook & Eye Theater had a wonderful experience working with Shelby and the team at ICS from beginning to end. What an incredible organization serving the theatrical community and beyond."
Frank Starling
"Accessibility is an essential part of inclusion, and Inclusive Communication Services delivered it with excellence at Cannes Lions International Festival of Creativity. Their ASL interpreting, CART captioning, and service coordination teams supported our conference stages, networking spaces, and last-minute changes with calm professionalism and deep care."
Christina Dixon
"I had the pleasure of seeing the ICS American Sign Language interpreting team at a conference in San Francisco. Their professionalism and expertise puts them in a league of their own. Shelby and her team set the standard for professionalism, coordination, and accessibility."
Laura Mosteller
"Our company has been using ICS for years at our annual conference. Their kind and clear communication leading up to the event and their prompt arrival each day makes the choice a no-brainer."
Patrick McMullen
"Inclusive Communication Services did an amazing job at Cannes Lions Festival. They treated us with kindness and made sure we had full access to interpreters the whole time. It honestly felt like everything was normal."
Emily Johnson — AADMD
"We have loved working with ICS and appreciate their flexible approach to working with our budget. The services have been game changing for what we are able to provide."
Subtitle Language Catalog
Captions and subtitles are available in 70+ languages, including:
Don't see your language?
INDUSTRIES & SERVICES
From theater stages to the doctor’s office, we tailor our services to fit your space, your audience, and your communication needs.
We provide specialized support for live events, digital media, and document accessibility.
What to expect
We're committed to creating accessible communities while ensuring ADA compliance. When you partner with ICS, here is what you can expect.
Complete the Request Services form. This simple process takes only a few minutes.
Your dedicated Accessibility Coordinator will promptly follow up and provide support every step of the way.
We gather all the details to understand your accessibility needs while offering fast turnarounds with transparent pricing to fit various budgets.
ICS matches you with qualified interpreters, translators, and captioners who understand the subject matter and communication requirements.
Our promise
Our partners often utilize multiple accommodation services. ICS is a one-stop shop for all your accessibility needs.
Each provider undergoes a rigorous screening process before joining the Inclusive Team.
Our service request form takes only a few minutes. Established clients also have access to our scheduling portal, Eclipse.
We offer customizable rate structures to accommodate a variety of budgets without compromising quality.
ICS can accommodate in-person service requests in as little as 2 hours' notice and virtual requests in as little as 15 minutes' notice. Last-minute and urgent requests incur additional fees.
We adhere to HIPAA best practices with the minimal disclosure standard. Your personal information is safe and secure with us.
Urgent request? In-person services in as little as 2 hours, virtual in as little as 15 minutes.Request now →
Resources
Interested in learning more about captioning your media? Explore examples of our work in action, browse informative guides, or view a calendar with upcoming accessible events.
See how organizations like yours have created inclusive experiences with ICS.
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Browse articles, guides, and best practices for accessibility and inclusive communication.
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Discover upcoming conferences, performances, and community events with accessibility built in.
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