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Inclusive Communication Services

Welcome to Inclusive Communication Services

The world is waiting.
Be included.

Inclusion is not just in our name, but at the heart of everything we do. At ICS, we provide professional interpretation and translation services to create equal access for the Deaf, Blind, and Limited English Proficient.

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4.9 / 5235+ reviews10+ years500+ organizations served

What we do

Four pillars. One team. Full accessibility.

Bundle what you need: interpreting, translation, captioning, and accessible media all through a single dedicated coordinator. All services available on-site and virtual.

Client Stories

Hear from our Inclusive Community

4.9 · Based on 235 Reviews

Carrie Heitman

Apr 6, 2026Google

"I can not recommend ICS highly enough. Hook & Eye Theater had a wonderful experience working with Shelby and the team at ICS from beginning to end. What an incredible organization serving the theatrical community and beyond."

Frank Starling

Jul 2, 2025Google

"Accessibility is an essential part of inclusion, and Inclusive Communication Services delivered it with excellence at Cannes Lions International Festival of Creativity. Their ASL interpreting, CART captioning, and service coordination teams supported our conference stages, networking spaces, and last-minute changes with calm professionalism and deep care."

Christina Dixon

Sep 5, 2025Google

"I had the pleasure of seeing the ICS American Sign Language interpreting team at a conference in San Francisco. Their professionalism and expertise puts them in a league of their own. Shelby and her team set the standard for professionalism, coordination, and accessibility."

Laura Mosteller

Dec 2, 2025Google

"Our company has been using ICS for years at our annual conference. Their kind and clear communication leading up to the event and their prompt arrival each day makes the choice a no-brainer."

Patrick McMullen

Aug 7, 2025Google

"Inclusive Communication Services did an amazing job at Cannes Lions Festival. They treated us with kindness and made sure we had full access to interpreters the whole time. It honestly felt like everything was normal."

Emily Johnson — AADMD

Dec 11, 2025Trustpilot

"We have loved working with ICS and appreciate their flexible approach to working with our budget. The services have been game changing for what we are able to provide."

Why choose ICS

Why Choose the Inclusive Experience

Dedicated Coordinator

Your ICS point of contact acts as an extension of your team, providing guidance every step of the way.

Custom Services

A one-stop shop for all your accessibility needs. Bundle services to accommodate diverse audiences.

Fast Turnarounds

We prioritize your timeline with transparent pricing to fit a range of budgets.

Expert Providers

The ideal match of interpreters, translators, and captioners — reliable, with proven track records.

About the Inclusive Team

Built in Harlem. Trusted across 500+ organizations.

ICS has delivered exceptional interpreting and translation services to more than 500 organizations globally, spanning North America and Europe. Based in New York City, we serve the Northeast (NY, NJ, PA, CT, MA) and the continental United States and Canada.

Get To Know Us

Woman-Owned

Business

10+ Years

Experience

100%

New Majority Team

Community

Invested

Trusted by

Organizations that Choose Inclusion

  • Banana Republic
  • New York Road Runners
  • T-Mobile
  • World Health Organization
  • Tony Awards
  • NY Department of Education
  • New York City Housing Authority
  • Keen Company
  • Audible
  • Hudson Valley Shakespeare Festival
  • TD Bank
  • United Nations
  • Times Square Alliance
  • Prudential
  • Disability Rights New York
  • Hadestown
  • Cannes Lions
  • Intuit
  • HubSpot
  • Temple University
  • NJ DHH
  • Borealis

Ready to make your next event inclusive?

Tell us about your audience and your timeline. A dedicated Accessibility Coordinator will follow up within 24 hours with tailored recommendations and transparent pricing.

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