Carrie Heitman
"I can not recommend ICS highly enough. Hook & Eye Theater had a wonderful experience working with Shelby and the team at ICS from beginning to end. What an incredible organization serving the theatrical community and beyond."
Areas We Serve · The Bronx
Access that holds up across a whole site — a zoo path, a glasshouse walk, a lecture hall, a stadium concourse — and not only in the one room you booked.


How Bronx bookings work
A lot of what this borough books is public and lasts all day. The Schiff Family Great Hall opens onto guided tours and animal encounters at the Bronx Zoo; the New York Botanical Garden runs programmes that move between the glasshouse and the grounds; Yankee Stadium fills a concourse long before anyone reaches a seat. Accommodating that means planning a route, not parking a provider beside a lectern.
The rest of the borough is institutional in a quieter way — Bronx Community College classrooms and faculty meetings, gallery talks at the Bronx Museum of the Arts, celebrations at a catering hall like Eastwood Manor, and the clinics, housing meetings, and school events in between. Each of those wants a provider who has read the material first rather than a generalist reading the room cold.
Providers are dispatched from our Harlem office, directly across the Harlem River from the South Bronx, so a Bronx assignment is a short trip and travel inside the five boroughs is already inside the quote. It also means the coordinator on the phone can settle which entrance at Fordham or Mott Haven your interpreter should use — the detail that decides whether they are in position when you start.
Where we work in the Bronx
The whole borough sits inside our on-site radius. Pick the part you are booking for and the coordinator plans around its access, not a generic address.
Clinics and community organisations, tenants' association evenings, school-district meetings, and the civic addresses along the lower Grand Concourse.
Neighborhoods we cover
What we provide in the Bronx
Institutions rarely need one thing. A public programme wants an interpreter and captions; an exhibition wants description and braille labels. Sent as one request they come back on one schedule, under one name.
American Sign Language, DeafBlind tactile, International Sign, and 40+ foreign sign languages — staffed for classrooms, clinics, guided tours, and stadium concourses alike.
Learn more about ASL & Sign Language InterpretingRooms and sites we staff
Most of what follows is not a single room. A zoo path, a garden route, a stadium concourse and a campus corridor all put a provider on the move, and how far they walk over the course of a day is as much a part of the booking as what is being said in it.

Bronx Community College and the borough's schools: lectures, labs, faculty meetings, IEP conferences, orientations, and graduations.
The Bronx Zoo and the New York Botanical Garden — tours, animal encounters, and education programmes that keep moving while they run.
Exhibition tours, artist talks, and public programmes at institutions like the Bronx Museum of the Arts.
Ballgames and concerts at Yankee Stadium, with access on the concourse and in the seats rather than only on the scoreboard.
Weddings, anniversaries, and homegoing services at venues like Eastwood Manor, where the speeches are the part nobody wants to miss.
Appointments, intake, and therapy sessions across the borough's healthcare and mental-health providers, under minimal-disclosure standards.
Public hearings, agency briefings, and housing meetings where ADA and language-access requirements apply.
Court and agency hearings, depositions, and attorney meetings where the record has to survive being read back later.
Where Bronx bookings land
These are the addresses the borough's access requests keep arriving from — a stadium, a college, a contemporary art museum and a catering hall, each with a different problem to solve.

Home of the New York Yankees, and of concerts and civic events besides. Interpreters work the anthem, the in-stadium announcements and the between-innings programming; captioning goes to the video board so it reaches the whole bowl.

Contemporary exhibitions, artist talks and family programming. Interpreted gallery tours and described exhibits let Deaf, hard-of-hearing, blind and low-vision visitors follow the work rather than the wall text.

Classrooms, faculty meetings and campus events. Educational interpreting here is a term-long assignment with the same providers rather than a one-off booking — continuity is what makes it work for students.

Weddings, quinceañeras, awards nights and community banquets. Toasts run long and off-script, so we staff a team rather than a single interpreter and place them where the head table can see them.
The zoo's main gathering space, and the start of most guided routes. Tours move outdoors between habitats, so the interpreter walks the route with the group and the captioning travels on a handheld.
Working in the Bronx
Everything on this page is bookable anywhere in the borough — the zoo and the botanical garden, the stadium concourse, the college campuses and the museum, the catering halls, and the clinics, housing meetings and school events in between. Where a booking covers ground rather than one room, the scoping happens before the pricing does: which entrance, which route, how long the group is on its feet, and whether a described walk has to run alongside the interpreted one. A coordinator settles those with you and then stays on the end of a phone through the date itself.
Client Stories
4.8 · Based on 240 Reviews
Carrie Heitman
"I can not recommend ICS highly enough. Hook & Eye Theater had a wonderful experience working with Shelby and the team at ICS from beginning to end. What an incredible organization serving the theatrical community and beyond."
Frank Starling
"Accessibility is an essential part of inclusion, and Inclusive Communication Services delivered it with excellence at Cannes Lions International Festival of Creativity. Their ASL interpreting, CART captioning, and service coordination teams supported our conference stages, networking spaces, and last-minute changes with calm professionalism and deep care."
Christina Dixon
"I had the pleasure of seeing the ICS American Sign Language interpreting team at a conference in San Francisco. Their professionalism and expertise puts them in a league of their own. Shelby and her team set the standard for professionalism, coordination, and accessibility."
Laura Mosteller
"Our company has been using ICS for years at our annual conference. Their kind and clear communication leading up to the event and their prompt arrival each day makes the choice a no-brainer."
Patrick McMullen
"Inclusive Communication Services did an amazing job at Cannes Lions Festival. They treated us with kindness and made sure we had full access to interpreters the whole time. It honestly felt like everything was normal."
Emily Johnson — AADMD
"We have loved working with ICS and appreciate their flexible approach to working with our budget. The services have been game changing for what we are able to provide."
What to expect
Nothing here is a guess. These are the windows we commit to before you sign anything.
How booking works
Dates, the site or address, what will be covered, and the accommodations each group needs. If the event moves between spaces, say so — it changes the staffing.
One named person owns the assignment, reachable by phone while you plan and on call while it runs.
We match the provider to the setting and the vocabulary — an interpreter, a captioner, a describer, or several of them at once — then get prep material into their hands well before the date.
Entrances, badges, and equipment are settled in advance, and you hold a day-of number in case the run of the day changes.
Frequently asked questions
Get started
An itinerary, a start and a finish time, and the parts of the site a group actually moves through. Inside a business day you get the staffing that covers the whole route and a cost against each leg of it.