Carrie Heitman
"I can not recommend ICS highly enough. Hook & Eye Theater had a wonderful experience working with Shelby and the team at ICS from beginning to end. What an incredible organization serving the theatrical community and beyond."
Areas We Serve · Long Island
From a Garden City courtroom to a wedding at the tip of Montauk — accessibility services timed to Long Island's own distances.


Why Long Island books differently
Long Island runs from the Queens border to Montauk Point, and Nassau County is a short reach from our Harlem office — closer to an outer-borough drive than a road trip. Suffolk County's East End is a different matter: the Hamptons, Sag Harbor, and Montauk are two hours out on a good day, and from Memorial Day through Labor Day the Long Island Expressway and Sunrise Highway both slow to a crawl on a Friday afternoon. We plan travel time honestly rather than quote a Southampton booking like it were a subway ride.
What Long Island needs accommodated splits the same way its geography does. West of the county line, the obligations sit mostly with institutions that run on a published calendar — school districts holding IEP meetings, back-to-school nights, and graduations, the hospital systems based in both counties, town and county government, and the conference hotels along the Route 110 corridor — all of which can plan an accommodation months ahead. Further east the calendar turns seasonal: summer weddings, gallery openings, and a second-home population that makes one Sag Harbor weekend the busiest weekend of a venue's year.
Booking us this far from Harlem means thinking a little further ahead than a Manhattan client would, and it means asking whether the assignment needs a provider in the room at all. A one-hour school meeting rarely does — video remote interpreting handles it without anyone driving to Riverhead. A multi-day conference or a Sag Harbor wedding does, and for those we ask for the extra lead time it takes to confirm a provider and route their travel into your quote up front.
Where we work on Long Island
Travel time and lead time both climb the further east an address sits, so the sections below are ordered by distance from the city rather than by county line.
Civic buildings and courts in Mineola, hospital campuses across the county, and the Long Beach boardwalk — the part of the island closest to a five-borough turnaround.
Neighborhoods we cover
What we provide on Long Island
A Long Island booking usually needs more than one service at a time. Order them together and one coordinator schedules all of it, wherever on the island you are.
American Sign Language, DeafBlind tactile, and International Sign, staffed on-site anywhere from Great Neck to Montauk or delivered remotely.
Learn more about ASL & Sign Language InterpretingSettings we know here
These are sorted less by what happens inside them than by how far a provider has to travel and how far ahead the date was known. West of the county line most of this runs on a published calendar; east of it, the calendar is the season.

IEP meetings, back-to-school nights, and graduations across Nassau and Suffolk district buildings.
Multi-day bookings at properties like the Melville Marriott, the Hilton Long Island/Huntington, and the Radisson Hauppauge, staffed with providers who rotate across the agenda.
Nassau and Suffolk hospital systems and the neighborhood clinics under them, from an appointment or an intake through to whatever a family is told afterwards.
Town halls and county offices in Mineola and Riverhead, and public hearings carrying ADA language-access obligations.
Weddings and community events on a barrier island reached only by boat — providers scheduled around the ferry timetable, not a parking lot.
Retail environments like Tanger Outlets Deer Park, where a shopper needs an interpreter, not a formal event.
Southampton, East Hampton, and Sag Harbor functions where the interpreter or captioner works a private event rather than a public venue.
Jones Beach State Park and the Long Beach boardwalk — outdoor programming and seasonal events staffed the same as an indoor venue.
Where Long Island bookings land
Long Island's access work splits cleanly in two: the hotel and country-club circuit that runs conferences, weddings and awards nights all year, and the shoreline that fills up every summer. Both are inside the on-site radius.

Conference floors and ballrooms in the Route 110 corridor. Presentations and breakout discussions are covered together, so an attendee who moves rooms does not lose their interpreter.

The Uniondale conference block beside the Coliseum. Multi-day agendas get the same providers each day — the vocabulary is already in their heads by the second session.

Meetings, banquets and association events. Requests here often arrive as one line — "we have a Deaf attendee" — and turn into interpreting, captioning and a described tour of the room.

The Suffolk County end of the circuit: trade gatherings, union meetings and public hearings, several of which run bilingual before anyone asks about ASL.

The East End's historic villages, and the walking tours, readings and harbour events that fill them from May onward. Interpreting outdoors here means planning around wind, sun and a group that keeps moving.

Boardwalk programming, civic meetings and beach events. Live captioning, CART and TypeWell cover announcements that would otherwise only ever be spoken over a PA.

Retail events and seasonal programming across an open-air site. Captioning and interpreting are staged at the stage, not the storefront, and signage points to where they are.
The rest of the island's event circuit. All four run the same shape of booking — a ballroom, a head table, speeches that overrun — and all four are covered on the same terms as the hotels above.
Working on Long Island
Every setting listed on this page is one we staff on request — district buildings, hospital campuses, the county offices in Mineola and Riverhead, the Route 110 conference hotels, and the East End venues reached by a long drive or a ferry. What changes across the island is the planning, not the service: a coordinator confirms availability for that specific address, routes the travel into the quote, and stays reachable straight through the date.
Client Stories
4.8 · Based on 240 Reviews
Carrie Heitman
"I can not recommend ICS highly enough. Hook & Eye Theater had a wonderful experience working with Shelby and the team at ICS from beginning to end. What an incredible organization serving the theatrical community and beyond."
Frank Starling
"Accessibility is an essential part of inclusion, and Inclusive Communication Services delivered it with excellence at Cannes Lions International Festival of Creativity. Their ASL interpreting, CART captioning, and service coordination teams supported our conference stages, networking spaces, and last-minute changes with calm professionalism and deep care."
Christina Dixon
"I had the pleasure of seeing the ICS American Sign Language interpreting team at a conference in San Francisco. Their professionalism and expertise puts them in a league of their own. Shelby and her team set the standard for professionalism, coordination, and accessibility."
Laura Mosteller
"Our company has been using ICS for years at our annual conference. Their kind and clear communication leading up to the event and their prompt arrival each day makes the choice a no-brainer."
Patrick McMullen
"Inclusive Communication Services did an amazing job at Cannes Lions Festival. They treated us with kindness and made sure we had full access to interpreters the whole time. It honestly felt like everything was normal."
Emily Johnson — AADMD
"We have loved working with ICS and appreciate their flexible approach to working with our budget. The services have been game changing for what we are able to provide."
What to expect
None of these is a single figure. Nassau and the East End sit hours apart, so the note under each one says which end of the island it was written for.
How booking works
The date, the hours, the address on the island, what is being discussed, and which access needs are in the room — plus how far out on the island the venue sits, since that changes how much lead time we ask for.
One named coordinator owns the booking end to end — reachable by phone beforehand, and on standby while the event runs.
Whoever we assign — an ASL interpreter, a CART writer, a describer — is picked for the subject and for the building, and the agenda and any name lists reach them while there is still time to study.
Providers are on site 15–30 minutes ahead, with the entrance and the parking or the ferry already worked out, and a day-of number stays with you through the date.
Frequently asked questions
Get started
How far east the venue sits is what decides the notice we need and what the journey adds, so name it first. Back inside a business day: the lead time that particular address genuinely requires, and the travel shown as its own figure.