Carrie Heitman
"I can not recommend ICS highly enough. Hook & Eye Theater had a wonderful experience working with Shelby and the team at ICS from beginning to end. What an incredible organization serving the theatrical community and beyond."
Services
Whether you need ASL interpretation, Spanish translation, captioning, or audio description, our team ensures equal access to information for every audience.




Inclusive Communication Services provides sign language interpreting, spoken language interpreting and translation, captioning, and accessible media so that Deaf, DeafBlind, hard-of-hearing, blind, low-vision, and non-English-speaking audiences can take part fully.
Below is a complete overview of the accessibility services we offer to support diverse audiences and communities.
Rated 4.8 out of 5 from 240 reviews on Google and Trustpilot.
Serving Deaf, DeafBlind, and Hard-of-Hearing Communities
Our sign language interpreting and translation services ensure clear, effective communication benefiting everyone. These services are most commonly requested to accommodate individuals who are Deaf, DeafBlind, or hard-of-hearing, providing them with full access to information and events.

We provide live in-person interpreting and online (video remote interpreting — VRI) services. Our professional interpreters provide American Sign Language (ASL), and you can explore our catalog of foreign sign languages for international communication needs.
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Make your video and media content accessible with our sign language translation service. Sign language is seamlessly added to your videos during post-production, ensuring full access for the Deaf and hard of hearing communities.
Learn moreServing Multilingual and International Communities
Our spoken and written language services are designed to support non-English speaking audiences. Whether you need real-time interpreting or document translation, we help ensure clear and effective communication for businesses, organizations, and individuals across languages and cultures.

We offer spoken language interpreting services, available both in-person and remotely, to support clear, real-time communication in 100+ languages. Our experienced interpreters work across a wide range of settings, ensuring every participant can fully understand and engage.
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Our written translation services make your documents, contracts, and digital content accessible across any and all languages. Our team delivers accurate, culturally appropriate translations that help you communicate clearly and effectively with global audiences.
Learn moreServing Deaf, Hard of Hearing, and Late Deafened Communities
Our live and video captioning services support Deaf, hard of hearing, and multilingual communities. Whether for real-time events or video content, we ensure that everyone has full access to spoken information through clear captions and subtitles.

We provide live captioning services offering both CART (Communication Access Real-time Translation) and TypeWell to ensure real-time text transcription of spoken content. Our services are ideal for meetings, conferences, classrooms, and events, offering accurate, on-the-spot captions to support accessibility for all participants.
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Our video captioning and subtitling services make your multimedia content fully accessible. We provide accurate English captions and multilingual subtitles for pre-recorded videos, ensuring that your content reaches a broader audience, including Deaf, hard of hearing, and multilingual viewers.
Learn moreServing Communities with Disabilities
Accessible media services ensure everyone can enjoy and understand different types of media — videos, digital content, and documents — no matter their abilities or language. These services break down barriers, so whether someone has a disability or speaks a different language, they can fully engage with the content just like anyone else.
ASL Video Translation and Video Captioning & Subtitles, covered above, already serve people who are Deaf or hard-of-hearing. In addition, we offer:

Audio description (AD) provides spoken narratives that describe visual elements for individuals who are blind or have low vision. These descriptions enhance the viewing experience by detailing important visual aspects, such as actions, settings, and expressions.
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Multilingual voiceover services provide spoken audio in multiple languages to replace or overlay the original audio in videos. The process involves translating your script into culturally relevant adaptations, so your message resonates with viewers from different linguistic backgrounds.
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Large print transcription services ensure that individuals who are blind or have low vision can access written content with ease. We create high-quality, accessible materials that are easy to read in your preferred language and format.
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Braille is a tactile system of raised dots used for reading and writing through touch. People who are blind or have low vision rely on Braille to access information and navigate their environment. We offer professional Braille transcription services to support clear, accessible communication.
Learn moreAnswer a few questions about your audience, your setting, and your budget. We will tell you which accommodations fit.
Begin your inclusive experience today.

Complete the Request Services form. This simple process takes only a few minutes.
Your dedicated Accessibility Coordinator will promptly follow up and provide support every step of the way.
We gather all the details to understand your accessibility needs while offering fast turnarounds with transparent pricing to fit various budgets.
ICS matches you with qualified interpreters, translators, and captioners who understand the subject matter and communication requirements.
Client Stories
Carrie Heitman
"I can not recommend ICS highly enough. Hook & Eye Theater had a wonderful experience working with Shelby and the team at ICS from beginning to end. What an incredible organization serving the theatrical community and beyond."
Frank Starling
"Accessibility is an essential part of inclusion, and Inclusive Communication Services delivered it with excellence at Cannes Lions International Festival of Creativity. Their ASL interpreting, CART captioning, and service coordination teams supported our conference stages, networking spaces, and last-minute changes with calm professionalism and deep care."
Christina Dixon
"I had the pleasure of seeing the ICS American Sign Language interpreting team at a conference in San Francisco. Their professionalism and expertise puts them in a league of their own. Shelby and her team set the standard for professionalism, coordination, and accessibility."
Laura Mosteller
"Our company has been using ICS for years at our annual conference. Their kind and clear communication leading up to the event and their prompt arrival each day makes the choice a no-brainer."
Patrick McMullen
"Inclusive Communication Services did an amazing job at Cannes Lions Festival. They treated us with kindness and made sure we had full access to interpreters the whole time. It honestly felt like everything was normal."
Emily Johnson — AADMD
"We have loved working with ICS and appreciate their flexible approach to working with our budget. The services have been game changing for what we are able to provide."
Get started
Tell us who your audience is, where your event or media project lives, and when you need it. A dedicated Accessibility Coordinator will follow up within 24 hours with the right mix of services and transparent pricing.